Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports to the Mayor, who appoints its head.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit braintreema.gov. The main Town Hall line is 781-794-8000.
Department Directory
| Town Clerk | Records, licenses, vital records, and elections. Town Clerk James Casey. 1 John F. Kennedy Memorial Drive. 781-794-8202. |
|---|---|
| Police | Public safety. Chief Robert J. Kilroy Jr. Headquarters, 282 Union Street. Non-emergency 781-843-1212. |
| Fire | Fire suppression, prevention, and emergency response. Chief Frederick Viola. 1 Union Place. Non-emergency 781-843-3600. |
| Public Works | Streets, water, sewer, trash, and recycling. Director Matt Jacques. 85 Quincy Avenue. 781-843-8097. |
| Health | Public health, inspections, and clinics. Director of Public Health Marybeth McGrath. 781-794-8095. |
| Recreation & Community Events | Parks, programs, and town events. Director Brendan Croak. 74 Pond Street. 781-794-8910. |
| Thayer Public Library | Books, programs, and computers, plus a free card for every resident. Director Terese Stano. 798 Washington Street. 781-848-0405. |
| Elder Affairs | The Council on Aging and senior center. Director Sharmila Biswas. 71 Cleveland Avenue. 781-848-1963. |
| Planning & Community Development | Planning, development, and the Conservation Commission. Director Peter Matchak. 1 John F. Kennedy Memorial Drive. |
Sources
Braintree government website (braintreema.gov). Verified July 2026.
Town departments carry out state and local law. See how Massachusetts government connects to your town.