View the Westfield Handbook
City Services
Westfield Departments
Finding the Right Department
Westfield’s city departments handle everything from tax bills and trash to roads, water, and recreation. Most are based at City Hall, 59 Court Street, or at nearby municipal offices.
The directory below lists major departments and what they do. For full contact details, hours, and online services, visit the city’s department directory.
Department Directory
| Assessor | Property valuations, abatements, and exemptions. |
|---|---|
| Auditor | City financial records and the annual budget. |
| City Clerk | Vital records, licenses, elections, and public records. |
| Collector / Treasurer | Tax and utility billing and city cash management. |
| Community Development | Planning, economic development, and downtown revitalization. |
| Engineering | City infrastructure, roads, and capital projects. |
| Fire Department | Fire suppression, EMS, and fire prevention. |
| Health Department | Public health, inspections, and permitting. |
| Police Department | Public safety and community policing. |
| Public Works (DPW) | Streets, snow removal, sewer, and solid waste. |
| Water Resources | Public water supply and treatment. |
| Westfield Gas & Electric / Whip City Fiber | Municipal gas, electric, and broadband utility. |
| Council on Aging | Senior services and the Westfield Senior Center. |
| Veterans’ Services | Benefits and support for veterans and families. |
| Westfield Athenaeum | The city’s public library and community resource center. |
City departments are part of a larger system. See how state government connects.