Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Every one of these department heads was appointed by the Town Manager under section 9 of the town charter, which is why none of their names appears on a ballot and why the Town Manager is the person the Select Board holds responsible for all of them.
The directory below covers the departments residents contact most, with the head the town names on its own staff directory. For the full list, hours, and staff, visit the town’s Departments page or its staff directory. Town Hall is at 55 Main Street.
Department Directory
| Town Clerk | Records, licenses, vital records, the town census, and elections. Town Clerk Laurie Shaw. 978-692-5515. |
|---|---|
| Public Works | Streets, water, snow plowing, cemeteries, and the town’s trees. DPW Director Kyle Fox, who is also the Tree Warden. 978-692-5520. |
| Health | Inspections, clinics, and public health complaints. Health Director Rae Dick. 978-692-5509. |
| Police | Public safety and non-emergency response. Chief of Police Mark Chambers. 978-399-2345. |
| Fire | Fire suppression, prevention, and emergency response. Fire Chief Michael Denehy. 978-399-2345. |
| Recreation | Parks, fields, youth programs, and the town beaches. Director Michelle Collett. 978-692-5532. |
| Council on Aging | The Cameron Senior Center, outreach, and programs for older residents. Director Jennifer Claro. 978-692-5523. |
| Building | Building permits, inspections, and zoning enforcement. Building Commissioner and Zoning Enforcement Officer Erik Tardif. 978-692-5527. |
| Land Use Management | Planning, zoning, conservation, and economic development, staffed together under one office. 978-692-5524. |
| Finance | Budget, accounting, and the town’s financial reporting. Finance Director Daniel J. O’Donnell. 978-399-2573. |
| Tax Collector and Treasurer | Tax bills, payments, and town cash management. Tax Collector and Treasurer Hannah Moller. 978-692-5506. |
| Assessors | Property valuation, abatements, and exemptions. Chief Assessor Steven Clark. 978-692-5504. |
| Veterans Services | Benefits, claims, and services for Westford veterans and their families. 978-392-1170. |
Emergencies are 911. The single non-emergency line 978-399-2345 reaches Westford’s own public safety dispatch for police, fire and ambulance.
Town departments carry out state and local law. See how Massachusetts government connects to your town.