Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the General Manager, who appoints most of the department heads.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit norwoodma.gov. The main Town Hall line is 781-762-1240.
Department Directory
| Town Clerk | Records, licenses, vital records, and the town’s elections. Town Clerk and Accountant MaryLou Folan. 566 Washington Street. 781-762-1240. |
|---|---|
| Elections | Voter registration, precincts, and early and absentee voting through the Town Clerk’s office. 781-762-1240. |
| Police | Public safety. Chief Christopher Padden. 137 Nahatan Street. Non-emergency 781-440-5100. |
| Fire | Fire suppression, prevention, and emergency response. Non-emergency 781-762-0080. |
| Public Works | Streets, water, sewer, snow plowing, and trash and recycling. Director Mark Ryan. 1 Lyman Place. 781-762-1413. |
| Health | Inspections, clinics, and health complaints. Director of Public Health Stacey Lane. 566 Washington Street. 781-762-1240. |
| Recreation | Parks, fields, youth sports, and summer programs. Superintendent of Recreation Sam White. Civic Center, 165 Nahatan Street. 781-762-0466. |
| Morrill Memorial Library | Books, programs, and computers, plus a free card for every Massachusetts resident. Director Clayton Cheever. 33 Walpole Street. 781-769-0200. |
| Council on Aging | The senior center and services for older residents. 275 Prospect Street. 781-762-1201. |
| Conservation | Wetlands, ponds, and open space. Conservation Planner Carly Rocklen. 566 Washington Street. conservation@norwoodma.gov. |
| Norwood Light & Broadband | The town-owned electric utility and fiber internet, cable, and phone service. 136 Access Road. |
Town departments carry out state and local law. See how Massachusetts government connects to your town.