Town Government
Monterey Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the Town Administrator, who appoints most of the department heads.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit montereyma.gov. Town Hall is at 435 Main Road.
Department Directory
| Town Clerk | Records, licenses, vital records, the town census, dog licenses, and elections. Town Hall, 435 Main Road. 413-528-1443. |
|---|---|
| Police Department | Public safety and non-emergency response, led by Chief of Police Brian Fahey. Reach the department through Town Hall at 413-528-1443. In an emergency call 911. |
| Fire Department | Fire suppression, prevention, and burning permits, based at the Monterey Fire Company firehouse. At the May 2026 Town Meeting voters funded three full-time firefighters trained as EMTs. In an emergency call 911. |
| Public Works / Highway Department | Roads, drainage, snow plowing, and tree work on the town’s public ways. Reach the department through Town Hall at 413-528-1443. |
| Board of Health | Septic and Title 5 permits, inspections, and public health rules. Town Hall, 413-528-1443. |
| Council on Aging | The Monterey Community Center: meals, transportation, and outreach for older residents. 413-528-1443. |
| Monterey Library | Books, programs, computers, and a library card that works across Massachusetts, on Main Road. |
| Treasurer / Tax Collector | Tax bills, town payments, and payroll. Town Hall, 413-528-1443. |
| Board of Assessors | Property values, motor vehicle excise, and abatements. Town Hall, 413-528-1443. |
| Building Department | Building, electrical, and plumbing permits and inspections. Town Hall, 413-528-1443. |
| Transfer Station | Trash, recycling, and yard waste at the town transfer station. |
Monterey is a small town and most departments are reached through Town Hall at 413-528-1443. Individual staff names and direct lines are listed on each department’s page at montereyma.gov.
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