City Government
Melrose City Departments
Finding the Right Department
Most of what residents need from the city runs through a department, not an elected official: pulling a permit, reporting a problem, getting a library card, registering to vote. Each department reports to the Mayor, who appoints its head with the Council’s confirmation.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit cityofmelrose.org. The main City Hall line is 781-979-4500.
Department Directory
| City Clerk | Records, licenses, vital records, and City Council agendas. City Clerk Tanji Cifuni. City Hall, first floor. 781-979-4116. |
|---|---|
| Elections | Voter registration, elections, and the annual city census. 781-979-4125. elections@cityofmelrose.org. |
| Police | Public safety. Chief Kevin Faller. 56 West Foster Street. Non-emergency 781-665-1212. |
| Fire | Fire suppression, prevention, and emergency response. Chief John White. 781-979-4404. |
| Public Works | Streets, water, sewer, trash, and recycling. Director Elena Proakis Ellis. 72 Tremont Street. 781-665-0142. |
| Health | Public health and inspections. Director of Health and Human Services Anthony Chui. City Hall, ground floor. 781-979-4130. |
| Recreation | Parks, playgrounds, and youth programs. Director Frank Olivieri. City Hall. 781-979-4179. |
| Melrose Public Library | Books, programs, and computers. Director Linda C.W. Gardener. 69 West Emerson Street. 781-665-2313. A card is free and works at every NOBLE library, and the library charges no overdue fines. |
| Council on Aging | Services for older residents. Executive Director Erica Drummond. 235 West Foster Street. 781-665-4304. The Milano Senior Center is at 201 West Foster Street, 781-662-6886. |
| Conservation Commission | Wetlands, open space, and the city’s share of the Middlesex Fells. Conservation Agent Ingrid Winkler. City Hall. Conservation@cityofmelrose.org. |
| Animal Control | Lost, found, and nuisance animals. City Hall, lower level. 781-979-4102. |
In an Emergency
- Emergency: call 911.
- Police, non-emergency: 781-665-1212.
- Fire, non-emergency: 781-979-4404.
- Hospital: MelroseWakefield Hospital, part of Tufts Medicine. 781-979-3000.
Sources
Melrose government website (cityofmelrose.org). Verified July 2026.
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