City Services
City Departments
Finding the Right Department
Almost every time the city touches your daily life, a department is behind it: the trash truck, the building permit, the tax bill, the pool in summer, the inspector who keeps a restaurant honest. Most of these offices sit at or near City Hall, 200 Common Street, and you can reach them through the city’s main line at (978) 620-3000.
The directory below covers the offices people call most. For the full list with current staff and hours, see the city’s official departments directory at cityoflawrence.com.
Department Directory
| Mayor’s Office | The city’s executive office; constituent services and citywide leadership. (978) 620-3010. |
|---|---|
| City Clerk | Vital records (birth, marriage, death), business certificates, public records, and licensing. Located at City Hall. |
| Elections | Voter registration, polling places, early voting, and election administration. |
| Assessing | Property valuations, real estate and personal property assessments, and abatements. |
| Treasurer / Collector | Property tax, excise, and utility billing and payments. |
| Budget & Finance | City budget, accounting, and purchasing. |
| Public Works (DPW) | Streets, trash and recycling collection, water and sewer, and parks maintenance. |
| Inspectional Services | Building, electrical, and plumbing permits and inspections; code enforcement. |
| Community Development | Housing, planning, and federal community development funding. |
| Health Department | Public health, inspections, and community health programs. |
| Police Department | Public safety and emergency response. Call 911 for emergencies. |
| Fire Department | Fire suppression, rescue, and emergency medical response. Call 911 for emergencies. |
| Recreation | Parks, programs, and youth and family recreation. |
| Veterans Services | Benefits and support for Lawrence veterans and their families. |
| Council on Aging | Senior center programs, services, and resources for older residents. |
Sources
Lawrence government website (cityoflawrence.com). Verified July 2026.
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