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Douglas Town Departments

Finding the Right Department

Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the Town Administrator, who appoints most of the department heads.

The directory below covers the departments residents contact most. For the full list, hours, and staff, visit douglas-ma.gov. The Municipal Center is at 29 Depot Street, and the main line is 508-476-4000.

Department Directory

Town Clerk Records, licenses, vital records, the town census, and elections. Town Clerk Christine Furno. 508-476-4000, ext. 255.
Police Department Public safety and non-emergency response, from the Municipal Center at 29 Depot Street. Chief of Police Nick Miglionico. Non-emergency 508-476-3333.
Fire Department Fire suppression, prevention, and emergency medical response. Fire Chief Kelly G. Manning. Non-emergency 508-476-2267.
Highway Department Streets, drainage, and snow plowing. 508-476-3378.
Water & Sewer Public water and sewer service, meters, and billing. 508-476-2400.
Building Department Building permits, inspections, and code enforcement. 508-476-4000, ext. 251.
Assessor Property values, tax bills, and abatements. 508-476-4000, ext. 253.
Finance Department Town accounting, budgets, and payroll. 508-476-4000, ext. 221.
Treasurer / Collector Tax and utility payments, and town debt. 508-476-4000, ext. 219.
Adult Social Center The senior center: programs, meals, and outreach for older residents. 508-476-2283.

Individual department-head names beyond those listed are posted in the town’s staff directory at douglas-ma.gov.

Town departments carry out state and local law. See how Massachusetts government connects to your town.

Massachusetts Government

MassCivics last checked this page on October 15, 2026.

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