Town Government
Berlin Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up through the Town Administrator’s office to the Select Board.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit townofberlin.com. The Town Offices are at 23 Linden Street.
Department Directory
| Town Clerk | Records, licenses, vital records, the town census, and elections. Town Clerk Andy Dowd. 978-838-2931. |
|---|---|
| Highway Department | Streets, water, snow plowing, and town facilities. Highway Superintendent Fred Cummings. 978-838-2898. |
| Board of Health | Inspections, permits, and public health complaints. Health Agent William Brookings. 978-772-3335 Ext. 304. |
| Berlin Police Department | Public safety and non-emergency response. Police Chief Eric J. Schartner. 978-838-7355. |
| Fire & EMS | Fire suppression, prevention, and emergency medical response. Fire & EMS Chief Michael McQuillen. 978-838-2444. |
| Council on Aging | The senior center, outreach, and programs for older residents. 978-838-2750. |
| Berlin Public Library | Books, programs, computers, and a card that works at libraries across Massachusetts. Library Director Victorya Dube. 978-838-2812. |
| Conservation Commission | Wetlands, rivers, and open space. 978-838-0046. |
| Treasurer/Collector | Tax bills, town payments, and collections. Treasurer/Collector Cathy Murphy. 978-838-2765. |
| Board of Assessors | Property values, abatements, and exemptions. Chair Kevin Pond. 978-838-2256. |
| Veterans’ Services | Benefits and support for Berlin veterans and their families. Veterans Services Officer Brian Stearns. 978-838-2560. |
Town departments carry out state and local law. See how Massachusetts government connects to your town.