Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Almost every head on this page was appointed by the Town Manager under section 1(c) of Chapter 44 of the Acts of 2024, and then ratified by the Select Board, which is why none of their names appears on a ballot and why the Town Manager is the person the board holds responsible for all of them. Four are outside that chain by law: the police chief, the fire chief, the library director and everyone employed by the School Committee.
The directory below covers the departments residents contact most, with the head the town names on its own staff directory. For the full list, hours and staff, visit the town’s Departments page or its staff directory. Town Hall is at 2 Jabish Street.
Department Directory
| Town Clerk | Records, licences, vital records, the town census and elections. Town Clerk Theresa Camerlin, who is also the town’s chief election official. 2 Jabish Street, Room 201. 413-323-0281. |
|---|---|
| Public Works | Streets, snow, water and sewer, the cemeteries and the transfer station. Director of Public Works Linda Leduc. 290 Jackson Street. 413-323-0415. |
| Health | Inspections, permits and public health complaints. Director of Public Health Andrea Crete. 413-323-0406. |
| Police | Public safety and non-emergency response. Police Chief Kevin Pacunas. 70 State Street. 413-323-6685. |
| Fire-Rescue | Fire suppression, prevention and emergency medical response. Fire Chief John Ingram. 10 North Main Street. 413-323-7571. |
| Recreation | Parks, fields, youth programs and aquatics. Director Kyle Thibeault. 66 State Street, Building 1. 413-323-0419. |
| Council on Aging | The Senior Center, outreach and social services for older residents. Executive Director Jessica Langlois. 60 State Street. 413-323-0420. |
| Clapp Memorial Library | Borrowing, reference, youth services and public computers. Director Cyndi Harbeson. 19 South Main Street. 413-323-0417. |
| Inspection Services | Building permits, inspections and code enforcement. Director Paul Adzima. 2 Jabish Street. 413-323-0402. |
| Planning | Zoning, subdivisions, grants and long range planning. Town Planner Doug Albertson. 2 Jabish Street. 413-323-0407. |
| Conservation | Wetlands permitting and stormwater. Conservation Administrator Julie Meyer. 2 Jabish Street, Room 101. 413-323-0405. |
| Accounting | The town’s books, warrants and financial reporting. Town Accountant Jill Rossi. 2 Jabish Street. 413-323-0410. |
| Collector and Treasurer | Tax bills, payments and town cash management. Treasurer and Collector Sarah Mann. 2 Jabish Street, Room 204. 413-323-0400. |
| Assessors | Property valuation, abatements and exemptions. Director of Assessments Zak Bombard. 2 Jabish Street, Room 206. 413-323-0413. |
| Human Resources | Town hiring, benefits and personnel policy. Director of Human Resources Joanne Cleveland. 2 Jabish Street. 413-323-0412. |
| Veterans’ Agent | Federal and state benefits for veterans and their families, by appointment. Veterans’ Agent Dustin Ruby. 4 Berkshire Avenue. 413-323-0409. |
| Transfer Station and Recycling | Household waste and recycling, open Tuesday, Wednesday, Friday and Saturday, and late on Thursday. 135 Hamilton Street. 413-323-0416. |
| Belchertown Community TV | Records and streams town meetings and public meetings. General Manager Esther Glovacki. 66 State Street, Building 2. 413-323-8665. |
Emergencies are 911. Belchertown publishes no single combined non-emergency line: police non-emergency is 413-323-6685 and Fire-Rescue is 413-323-7571.
Town departments carry out state and local law. See how Massachusetts government connects to your town.