City Government
City Departments
Finding the Right Department
Most of what residents need from the city runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports to the Mayor, who appoints its head.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit city.waltham.ma.us. City Hall is at 610 Main Street, and the Mayor’s Office line is 781-314-3100.
Department Directory
| City Clerk & Elections | Voter registration, elections, licenses, and records. City Clerk Joseph Vizard, City Hall, 610 Main Street. 781-314-3120. Election details at city.waltham.ma.us/elections. Register at RegisterToVoteMA.com. |
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| Police | Public safety. Chief Kevin O’Connell. 155 Lexington Street. Non-emergency 781-893-3700, emergencies 911. |
| Fire | Fire suppression, prevention, and emergency response. Chief Randy Mullin. Non-emergency 781-893-1212, emergencies 911. |
| Public Works (DPW) | Streets, water, sewer, trash, and recycling. Director Michael Chiasson. 165 Lexington Street. 781-314-3800. Report a pothole or sidewalk problem at seeclickfix.com/waltham. |
| Health Department | Public health, inspections, and clinics. Director of Public Health Michelle M. Feeley. 119 School Street. 781-314-3305. |
| Recreation Department | Parks programs, fields, and youth activities. Director Kim Hebert. 510 Moody Street. 781-314-3480. |
| Waltham Public Library | Books, programs, and computers. Director Kelly Linehan. 735 Main Street. 781-314-3425. |
| Council on Aging | Services for older residents at the William F. Stanley Senior Center. 488 Main Street. 781-314-3499. |
Need emergency care? The nearest hospital is Newton-Wellesley Hospital in Newton. For any emergency, call 911.
City departments carry out state and local law. See how Massachusetts government connects to your city.