Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the Town Manager, who appoints most of the department heads.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit northandoverma.gov. The main Town Hall line is 978-688-9500.
Department Directory
| Town Clerk | Records, licenses, vital records, and the town’s elections. Town Clerk Carla Dawne Warren. 120 Main Street. 978-688-9501. |
|---|---|
| Elections | Voter registration, precincts, Town Meeting, and early and absentee voting. Registrars 978-688-9501. |
| Police | Public safety. Led by Acting Chief Stephen Diminico. 1475 Osgood Street. Non-emergency 978-683-3168. |
| Fire | Fire suppression, prevention, and emergency response. Chief John Weir. 795 Chickering Road. 978-688-9590. |
| Public Works | Streets, water, sewer, trash, recycling, and snow plowing. Director Jim Stanford. 384 Osgood Street. 978-685-0950. |
| Public Health | Inspections, clinics, and health complaints. Director of Public Health Francis Dagle. 120 Main Street. 978-688-9540. |
| Youth & Recreation Services | Parks, youth programs, and summer activities. Director Joseph Agosto. 33 Johnson Street. 978-682-9000. |
| Stevens Memorial Library | Books, programs, and computers, plus a free card for every North Andover resident. Director Kathleen Keenan. 345 Main Street. 978-688-9505. |
| Senior Center | The Council on Aging and Senior Community Center. Director Kathy Shelp. 481 Sutton Street. 978-688-9560. |
| Conservation | Wetlands, Lake Cochichewick, and open space. Conservation Administrator Amy Maxner. 120 Main Street. 978-688-9530. |
| Trash & Recycling | Curbside trash and recycling rules, run through the Department of Public Works. 384 Osgood Street. 978-685-0950. |
Sources
North Andover government website (northandoverma.gov). Verified July 2026.
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