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Town Departments

Finding the Right Department

Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. In a town this small many of these offices share Town Hall and a single main number, and a few roles double up: the same person serves as both Fire Chief and Highway Superintendent.

The directory below covers the departments residents contact most. For the full list, hours, and staff, visit newmarlboroughma.gov. Town Hall is at 807 Mill River Southfield Road, Mill River.

Department Directory

Town Clerk Records, licenses, vital records, the town census, and elections. Town Clerk Katherine Chretien. 413-229-8278.
Highway Department Roads, drainage, snow plowing, and tree work on the town’s public ways. Highway Superintendent Charles Loring III, 603 Mill River Southfield Road. 413-229-8165.
Police Department Public safety and non-emergency response, from 205 Norfolk Road, Southfield. Police Chief Graham Frank. Office 413-229-8161, dispatch 413-229-8393.
Fire and Rescue Department Fire suppression, prevention, and emergency medical response, from 205 Norfolk Road, Southfield. Fire Chief Charles Loring III. 413-229-8100.
Town Library Books, programs, computers, and a card that works at libraries across Massachusetts, at 1 Mill River Great Barrington Road. Library Director Debora M. O’Brien. 413-229-6668.
Building Department Building permits and inspections, provided through a regional service based at Great Barrington Town Hall. Building Commissioner Matthew Kollmer. 413-528-1619, ext. 2602.
Board of Health Inspections, septic and well permits, and public health rules. Reach the Board of Health through Town Hall at 413-229-8116.

Town departments carry out state and local law. See how Massachusetts government connects to your town.

Massachusetts Government