City Government
City Departments
Finding the Right Department
Most services residents need, paying a bill, pulling a permit, reporting a problem, registering to vote, run through a city department rather than an elected official. Each reports to the Mayor, who appoints department heads.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit newbedford-ma.gov. The main City Hall line is 508-979-1400.
Department Directory
| Mayor’s Office | Chief executive; oversees all departments and the budget. 508-979-1410. |
|---|---|
| City Clerk | Records, licenses, vital records, and the legislative function. City Clerk Dennis W. Farias. |
| Election Commission | Voter registration and elections. 133 William Street, Room 114. 508-979-1420. |
| Health Department | Public health and inspections. 1213 Purchase Street. 508-991-6199. |
| Public Infrastructure | Streets, water, sewer, and engineering. Commissioner Jamie Ponte. |
| Parks, Recreation & Beaches | Parks, beaches, and recreation. 181 Hillman Street. Director Mary S. Rapoza. |
| Police | Public safety. 871 Rockdale Avenue. Non-emergency 508-991-6350. |
| Fire | Fire suppression, prevention, and emergency response. Call 911 for emergencies. |
| Free Public Library | Five branches; main library at 613 Pleasant Street. 508-991-6275. Director Olivia Melo. |
Sources
New Bedford government website (newbedford-ma.gov). Verified July 2026.
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