Town Services
East Longmeadow Departments
Where the Work Actually Happens
Almost everything the town does for you is done by a department, not by an elected official. Public works, police, fire, health, libraries and the rest report up through the Town Manager, which is why a service problem usually goes to a department first and to an elected official second. Most of them sit at 60 Center Square, and one main line, 413-525-5400, reaches nearly all of them by extension.
Who to Call
| Town Manager’s Office | Thomas D. Christensen, Town Manager | 413-525-5400 ext. 1100 · 60 Center Square |
|---|---|---|
| Town Clerk | Jackie Sullivan, Town Clerk and Clerk of the Council | 413-525-5400 ext. 1001 · 60 Center Square |
| Police Department | Mark A. Williams, Chief of Police | 413-525-5440 · 160 Somers Road |
| Fire Department | Christopher J. Beecher, Fire Chief | 413-525-5430 · 150 Somers Road · emergencies 911 |
| Public Works | Bruce Fenney, DPW Superintendent | 413-525-5400 ext. 1200 · 60 Center Square, 2nd Floor |
| Health Department | Tammy Spencer, Director of Public Health | 413-525-5400 ext. 1105 · 60 Center Square |
| Public Library | Katherine McGonigle, Library Director | 413-525-5400 ext. 1500 · 60 Center Square |
| Council on Aging | Emily Constantino, Executive Director | 413-525-5436 ext. 1401 · 328 North Main Street |
| Recreation Department | Donna Prather, Recreation Director | 413-525-5437 |
| Planning and Community Development | Nicholas Kiser, Director of Planning | 413-525-5400 ext. 1700 |
| Assessors Office | Director of Assessing (vacant) | 413-525-5400 ext. 1600 · 382 North Main Street, Suite 205 |
| Collector and Treasurer | Dawn Fonte, Collector and Treasurer | 413-525-5400 ext. 1050 · 60 Center Square |
| Veterans’ Services | Jason Burgener, Veterans Service Officer | 413-525-5400 ext. 1416 · 328 North Main Street |
| Human Resources | Audra Graham, Director of Human Resources | 60 Center Square |
| Information Technology | Ryan Quimby, IT Director | 413-525-5400 ext. 1900 · 180 Maple Street |
| ELCAT, community access television | Jamie Rooke, ELCAT Director | 413-525-4220 · 180 Maple Street |
| Building Department | Matthew Goodchild, Building Commissioner | 413-525-5400 ext. 1150 · 60 Center Square |
Names and numbers from the town’s own department pages and its staff directory. Fire and medical emergencies go to 911.
The Four Appointments the Council Can Stop
The Town Manager appoints every department head, but four of those names go past the Town Council first. The Police Chief, the Fire Chief, the DPW Superintendent and the Town Clerk take office unless a majority of the Council rejects the Manager’s recommendation by roll call within 45 days of the name being presented, or at the next Council meeting, whichever comes first. Every appointment and promotion in town government is made on merit and fitness demonstrated by examination, past performance, or other evidence of competence.
In an Emergency, and After One
- Emergency: 911.
- Police, non-emergency: 413-525-5440, 160 Somers Road.
- Fire and EMS: the department has 31 members.
- Nearest hospital: Baystate Medical Center, 759 Chestnut Street, Springfield, 413-794-0000, open 24 hours.
- Town Hall: 60 Center Square, 413-525-5400.
Every one of these offices answers questions from residents. Knowing which one to call is most of the job.
MassCivics last checked this page on October 20, 2026.
Sources
- Town records: Town of East Longmeadow, Assessors, as of October 2026.
- Town records: Town of East Longmeadow, Building Department, as of October 2026.
- Town records: Town of East Longmeadow, Collector / Treasurer, as of October 2026.
- Town records: Town of East Longmeadow, ELCAT, as of October 2026.
- Town records: Town of East Longmeadow, Fire, as of October 2026.
- Town records: Town of East Longmeadow, Firefighters, as of October 2026.
- Town records: Town of East Longmeadow, Health Department, as of October 2026.
- Town records: Town of East Longmeadow, Human Resources, as of October 2026.
- Town records: Town of East Longmeadow, Information Technology, as of October 2026.
- Town records: Town of East Longmeadow, Library, as of October 2026.
- Town records: Town of East Longmeadow, Planning and Community Development, as of October 2026.
- Town records: Town of East Longmeadow, Police, as of October 2026.
- Town records: Town of East Longmeadow, Public Works, as of October 2026.
- Town records: Town of East Longmeadow, Staff Directory, as of October 2026.
- Town records: Town of East Longmeadow, Town Manager, as of October 2026.
- Town records: Town of East Longmeadow, Veterans’ Services, as of October 2026.
- Town Clerk records: Town of East Longmeadow, Town Clerk/Clerk of the Council, as of October 2026.