Town Government
Conway Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the Town Administrator, who oversees the department heads.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit conwayma.gov. Town offices are at 32 Main Street, and the general town line is 413-369-4235.
Department Directory
| Town Clerk | Records, licenses, vital records, the town census, and elections. Town Clerk Laurie Lucier. 413-369-4235 ext. 4. |
|---|---|
| Treasurer / Tax Collector | Town finances, bills, and tax collection. Treasurer/Collector Sean MacDonald (ext. 2) and Assistant Treasurer/Collector Cassandra Maxwell (ext. 1). 413-369-4235. |
| Highway Department | Roads, drainage, and snow plowing. Highway Superintendent Ronald Sweet. 413-369-4696. |
| Board of Health | Inspections, permits, and public health. Chair Kathy Llamas. 413-369-4235 ext. 8. |
| Police | Public safety and non-emergency response. Chief of Police Donald Bates. 413-369-4235 ext. 7. In an emergency, dial 911. |
| Fire | Fire suppression and prevention. Fire Chief Chris Herrmann. 413-369-4087. In an emergency, dial 911. |
| Ambulance | Emergency medical response. Director Gemma Vanderheld. 413-369-4235 ext. 9. In an emergency, dial 911. |
| Town Accountant | Town books, warrants, and financial reporting. Town Accountant Mike Koceila. 413-369-4235. |
| Field Memorial Library | Books, programs, computers, and a card that works at libraries across Massachusetts. 1 Elm Street. 413-369-4646. |
Town departments carry out state and local law. See how Massachusetts government connects to your town.
MassCivics last checked this page on October 14, 2026.
Sources
- Town records: Town of Conway, Accountant, as of October 13, 2026.
- Town records: Town of Conway, Board of Health, as of October 13, 2026.
- Town records: Town of Conway, Police Department, as of October 13, 2026.
- Town records: Town of Conway, Town Staff Directory and Contact, as of July 2025.
- Town records: Town of Conway, Treasurer / Tax Collector, as of October 13, 2026.
- Town Clerk records: Town of Conway, Town Clerk, as of October 13, 2026.
- Community organizations: Field Memorial Library, Field Memorial Library, as of October 13, 2026.