Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the Town Manager, who designates most of the department heads for the Select Board to confirm.
The directory below covers the departments residents contact most. For the full list, hours and staff, visit the town’s staff directory. Town Hall is at 104 Central Street, open Monday 8 a.m. to 7 p.m., Tuesday through Thursday 8 a.m. to 4 p.m., and Friday 8 a.m. to 1 p.m.
Department Directory
| Town Clerk | Records, licenses, vital records, the town census, and elections. Town Clerk Ginger Buteau. 104 Central Street. 508-832-7701. |
|---|---|
| Elections | Voter registration, precincts, vote by mail, and the annual town election, run by the Clerk with the Board of Registrars. 508-832-7701. |
| Police | Public safety. Chief R. Scott Mills. 416 Oxford Street N. Non-emergency 508-832-7777. |
| Fire-Rescue | Fire suppression, prevention, ambulance and emergency response. Chief Stephen Coleman. Headquarters at 47 Auburn Street; Station 2 at 7 West Street. 508-832-7800. |
| Public Works | Streets, sewer, engineering, parks, cemeteries and snow plowing. DPW Director and Town Engineer Joanna E. Paquin. 5 Millbury Street. 508-832-7814. |
| Public Health | Inspections, clinics, food permits and health complaints. Director of Development and Inspectional Services Darlene M. Coyle. 104 Central Street. 508-832-7703. |
| Planning | Zoning, subdivisions, the master plan and housing production. Town Planner Rose Russell. 104 Central Street. 508-832-7704. |
| Recreation & Culture | Parks, fields, youth sports, summer camp and the concert series. Director Kristen M. Pappas. 104 Central Street. 508-832-7736. |
| Auburn Public Library | Books, programs and computers, plus a card good at libraries across Massachusetts. Director Michael Zeller. 369 Southbridge Street. 508-832-7790. |
| Senior Center | Programs, meals, trips and outreach for older residents. Executive Director of the Office of Aging and Independence Jean Boulette. 4 Goddard Drive. 508-832-7799. |
| Veteran Services | Benefits, claims and the state veterans’ benefit program. Director David Adams. 104 Central Street. 508-832-7706 ext. 1237. |
| Solid Waste & Recycling | Curbside trash, recycling, yard waste and hazardous waste days. Coordinator Colleen Hynes. 508-832-7703. |
| Assessing | Property values, abatements, exemptions and motor vehicle excise. Chief Assessor Seth Woolard. 104 Central Street. 508-832-7708. |
| Treasury & Collections | Tax and utility bills, municipal liens and payments. Interim Treasurer and Collector Jillian Taylor. 104 Central Street. 508-832-7705. |
| Conservation | Wetlands, streams and open space, under the state Wetlands Protection Act. 104 Central Street. |
| Emergency Management | Coordinates the town’s response when an incident is bigger than police, fire and DPW alone, and runs the Community Emergency Response Team. Alerts go out through Alert Auburn. |
Sources
Town of Auburn staff directory. Verified August 2026.
Town of Auburn departments. Verified August 2026.
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