Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports to the Town Manager, who appoints its head.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit amherstma.gov. In an emergency, always call 911.
Department Directory
| Town Clerk | Records, licenses, vital records, voter registration, and elections. Town Clerk Amber Martin. 4 Boltwood Avenue. 413-259-3035. |
|---|---|
| Police | Public safety. Chief Gabriel Ting. 111 Main Street. Non-emergency 413-259-3000. |
| Fire | Fire suppression, prevention, and emergency medical response. 413-259-3082. |
| Public Works | Streets, water, sewer, trash, and recycling. Superintendent Guilford Mooring. 586 South Pleasant Street. 413-259-3050. |
| Public Health | Public health, inspections, and clinics. Director Kiko Malin. 70 Boltwood Walk. 413-259-3077. |
| Recreation (LSSE) | Parks, programs, camps, and pools. Director Rey Harp. 170 Chestnut Street. 413-259-3065. |
| Jones Library | Books, programs, and computers, plus a free card for every resident. Director Sharon Sharry. 413-259-3090. |
| Senior Services | The Council on Aging and senior center at the Bangs Community Center. 70 Boltwood Walk. 413-259-3060. |
| Conservation | Protects wetlands and the town’s conservation land. Conservation Agent Erin Jacque. jacquee@amherstma.gov. |
| Diversity, Equity & Inclusion | Civil rights, equity, and human rights work. Director Pamela Nolan-Young. DEI@amherstma.gov. 413-259-0364. |
Town departments carry out state and local law. See how Massachusetts government connects to your town.