City Government
City Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: pulling a permit, reporting a problem, getting a library card, registering to vote. Under the charter every department answers to the Mayor, who exercises general supervision and direction over all of them.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit agawam.ma.us. The main Town Hall line is 413-786-0400.
Department Directory
| Town Clerk | Records, licenses, vital records, and the City Council’s minutes. Town Clerk Vincent Gioscia. Town Hall, 36 Main Street. 413-786-0400 ext. 8215. |
|---|---|
| Police | Public safety. Led by Eric Gillis. Non-emergency 413-786-4767. |
| Fire | Fire suppression, prevention, and emergency response. Led by Alan Sirois. 413-786-2662. |
| Public Works | Streets, water, sewer, trash, and recycling. Superintendent Mario Mazza. 413-821-0600. |
| Health | Public health and inspections. Health Agent Lauren Kennedy. Town Hall. 413-786-0400 ext. 8207. |
| Parks & Recreation | Parks, playgrounds, and youth programs. Led by Christopher Sparks. 413-821-0513. |
| Agawam Public Library | Books, programs, and computers. Led by Nancy Siegel. 413-789-1550. |
| Council on Aging | Services for older residents, based at the Agawam Senior Center, 954 Main Street. Led by Cindy Sullivan. 413-821-0604. |
| Conservation Commission | Wetlands and open space. Assistant Planner and Conservation Officer Pamela R. Kerr. 413-786-0400 ext. 8737. |
In an Emergency
- Emergency: call 911.
- Police, non-emergency: 413-786-4767.
- Fire, non-emergency: 413-786-2662.
- Hospital: Baystate Medical Center, 759 Chestnut Street, Springfield. 413-794-0000.
City departments carry out state and local law. See how Massachusetts government connects to your city.