Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Under section 4 of Pembroke’s town manager act, the heads of these departments are appointed by the Town Manager rather than elected, which is why almost none of their names appears on a ballot and why the Town Manager is the person the Select Board holds responsible for them. Almost, because Pembroke is not tidy about it: the Town Clerk is elected by the voters, the library director is appointed by the elected Library Trustees, and the fire department is written out of the manager’s appointment power altogether.
The directory below covers the departments residents contact most, with the head the town names on its own page. For the full list, hours and staff, visit the town’s Departments page. Town Hall is at 100 Center Street, open Monday 8AM to 6:30PM, Tuesday through Thursday 8AM to 4:30PM, and Friday 8AM to noon.
Department Directory
| Town Clerk | Records, licenses, vital records, and elections and voter registration. Town Clerk Andraea Cesarini, Town Hall Room 11. 781-293-7211. This is an elected office in Pembroke, not an appointed one. |
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| Public Works | Organized in three divisions, Highway, Water, and Cemetery, Tree and Grounds. DPW Director Joe Daiute, 387 Mattakeesett Street. 781-709-1425. |
| Health | Inspections, clinics, and public health complaints, working with the South Shore 5 Public Health Alliance. Health Agent Lisa Cullity, Town Hall Room 4. 781-293-2718. |
| Police | Public safety and non-emergency response. Chief Wendy LaPierre, station at 80 Center Street. Non-emergency 781-293-6363. |
| Fire | Fire suppression, prevention, and emergency medical response. Fire Chief Jason Viveiros, headquarters at 172 Center Street. 781-293-2300. |
| Recreation | Youth and adult programs run out of the Community Center at 128 Center Street. Recreation Assistant Director Jessica Fulmine. 781-293-3249. |
| Senior Services | Programs, outreach and support for older residents, also at 128 Center Street. Director of Senior Services Diane Picot. 781-294-8220. |
| Building & Inspectional Services | Building permits, inspections, and the wiring, plumbing and gas inspectors. Building Commissioner Pete DelPrete, Town Hall Room 3. 781-293-3864. |
| Assessors | Property valuation, abatements, and exemptions, staffing an elected three member Board of Assessors. Chief Assessor and Appraiser Jeanne M. Gigliotti. 781-293-2393. |
| Treasurer & Tax Collector | Tax bills, payments, and town cash management. Treasurer and Collector Kathleen McCarthy, 100 Center Street. |
| Town Accountant | Accounting, warrants, and the town’s financial reporting. Town Accountant Tiffani Ciasullo, Town Hall Room 8. 781-293-4673. |
| Veterans’ Services | Benefits, claims, and services for Pembroke veterans and their families. Veterans’ Agent Christine Callahan, 100 Center Street, Room 1 on the lower level. 781-709-1415. |
| Animal Control | Animal complaints, strays, and licensing questions. Animal Control Officer Lee-Ann Meehl, based at the Police Department, 80 Center Street. 781-293-5288. |
| Trash & Recycling | Curbside collection and the Recycling Center at 158B Hobomock Street. |
Emergencies are 911. The Police Department’s non-emergency line is 781-293-6363 and the Fire Department’s is 781-293-2300.
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