Town Government
Town Departments
Finding the Right Department
Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. In Pelham the departments answer to the elected Select Board, and much of the work is overseen by boards the voters elect directly.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit pelhamma.gov. The town offices are at 351 Amherst Road, and office hours vary by department.
Department Directory
| Town Clerk | Records, licenses, vital records, the town census, and elections. Town Clerk Melissa Hibbard. (413) 253-7129 ext 4. |
|---|---|
| Department of Public Works | Roads, snow plowing, and road repair, from 353 Amherst Road, led by Interim Superintendent Charlie Ryznic. (413) 253-5245. |
| Board of Health | Inspections, health complaints, and permits, under a board the voters elect. Health services run through the regional Quabbin Health District. (413) 967-9615. |
| Police Department | Public safety and non-emergency response, from 2 South Valley Road. Chief Gary Thomann. Station (413) 253-0484; dispatch (413) 586-1508. |
| Fire Department | Fire suppression, prevention, and rescue, from 2 South Valley Road. Chief Dennis E. Nazzaro. (413) 253-3311. |
| Council on Aging | Programs, outreach, and transportation for older residents, reached by phone rather than a separate senior center. Chair Tracy Osbahr. (413) 531-9678. |
| Pelham Public Library | Books, programs, computers, and a card that works at libraries across Massachusetts, at 2 South Valley Road. Director Jodi Levine. (413) 253-0657. |
| Collector / Treasurer | Tax bills and town funds. (413) 253-7129 ext 3. |
| Building / Inspection Services | Building permits and inspections. Building Inspector David Waskiewicz. (413) 687-5036. |
| Board of Assessors | Property values and abatements, under a board the voters elect. Assessor Clerk Lori Turati. (413) 253-7129 ext 2. |
| Veterans Services | Benefits and services for veterans and their families, through the regional veterans agent in Northampton. Steve Connor. (413) 587-1299. |
| Animal Control | Animal complaints and licensing. Nancy Long. (413) 800-6280. |
Town departments carry out state and local law. See how Massachusetts government connects to your town.