City Government
City Departments
Finding the Right Department
Almost everything you actually need from City Hall (paying a bill, pulling a permit, reporting a dead streetlight, registering to vote) runs through a department, not an elected official. In Peabody’s strong-mayor system, those department heads are hired by the Mayor and answer to the Mayor.
The directory below covers the offices residents call most. For the complete list, with hours and staff, visit peabody-ma.gov. The main City Hall line is 978-538-5900.
Department Directory
| Mayor’s Office | Chief executive; oversees all departments and the budget. |
|---|---|
| City Clerk | Records, licenses, vital records, and the legislative function. City Clerk Allyson M. Danforth. |
| Elections & Registration | Voter registration, elections, and the annual city census. |
| Assessor | Property valuations, tax assessments, and exemptions. |
| Treasurer / Collector | Tax and utility billing and payments. |
| Community Development & Planning | Planning, zoning, building permits, and inspections. |
| Police | Public safety, 6 Allen’s Lane. |
| Fire | Fire suppression, prevention, and emergency response. |
| Public Services (DPW) | Streets, water, sewer, parks, and trash & recycling. |
| Peabody Municipal Light Plant | The city-owned electric utility serving Peabody homes and businesses. |
Sources
Peabody government website (peabody-ma.gov). Verified July 2026.
City departments are where state and local law actually touch the ground. See how the Massachusetts government connects to your city.