View the Peabody HandbookCity Government
City Departments
Finding the Right Department
Most services residents need (paying a bill, pulling a permit, reporting a problem, registering to vote) run through a city department rather than an elected official. In Peabody’s strong-mayor government, department heads are appointed by and answer to the Mayor.
The directory below covers the departments residents contact most. For the full list, hours, and staff, visit peabody-ma.gov. The main City Hall line is 978-538-5700.
Department Directory
| Mayor’s Office | Chief executive; oversees all departments and the budget. |
|---|---|
| City Clerk | Records, licenses, vital records, and the legislative function. City Clerk Allyson M. Danforth. |
| Elections & Registration | Voter registration, elections, and the annual city census. |
| Assessor | Property valuations, tax assessments, and exemptions. |
| Treasurer / Collector | Tax and utility billing and payments. |
| Community Development & Planning | Planning, zoning, building permits, and inspections. |
| Police | Public safety, 6 Allen’s Lane. |
| Fire | Fire suppression, prevention, and emergency response. |
| Public Services (DPW) | Streets, water, sewer, parks, and trash & recycling. |
| Peabody Municipal Light Plant | The city-owned electric utility serving Peabody homes and businesses. |
City departments carry out state and local law. See how Massachusetts government connects to your city.