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Town Government

Town Departments

Finding the Right Department

Most of what residents need from the town runs through a department, not an elected official: paying a bill, pulling a permit, reporting a problem, registering to vote. Each department reports up to the Town Administrator, who appoints many of the department heads.

The directory below covers the departments residents contact most. For the full list, hours, and staff, visit northreadingma.gov. Town Hall is at 235 North Street, open Monday through Thursday 8 am to 4 pm and Friday 8 am to 1 pm.

Department Directory

Town Clerk Records, licenses, vital records, the town census, and elections. Town Clerk Susan Duplin. 978-357-5230.
Public Works Streets, water, sewer, and snow plowing. Director of Public Works Joseph P. Parisi, Jr. 978-664-6060.
Health Inspections, clinics, and health complaints. Health Agent and Director of Public Health Robert Bracey. 978-664-6042.
Police Public safety and non-emergency response, from 152 Park Street. Chief of Police Mark Zimmerman. 978-664-3131.
Fire Fire suppression, prevention, and emergency medical response, from the station at 152 Park Street. Fire Chief Donald W. Stats, Jr. 978-664-3112.
Parks & Recreation Parks, fields, youth sports, and summer programs. Parks Director Marty Tilton. 978-357-5216.
Senior Center Programs, transportation, and outreach for older residents. Interim Director Jackie Quinn. 978-664-5600.
Flint Memorial Library Books, programs, computers, museum passes, and a card that works at libraries across Massachusetts, at 147 Park Street. Library Director Sharon Kelleher. 978-664-4942.
Community Planning Development review, long range planning, and economic development. Town Planner and Community Planning Administrator Danielle McKnight. 978-357-5250.
Conservation Wetlands, streams, and open space, and the permits that protect them. Conservation Agent Lydia Eldridge. 978-357-5248.
Assessors Property values, abatements, and exemptions. Assessor Manager Debbie Carbone. 978-357-5221.
Tax Collector and Treasurer Tax and utility billing, collections, town debt, and payroll. Treasurer and Collector Maryann MacKay. 978-357-5220.
Water The town’s drinking water supply, mains, meters and hydrants. Water Superintendent Matt Prince. 978-357-5260.
Engineering Plans, specifications and construction inspection for town infrastructure, and technical support to the boards. Town Engineer Dan O’Donnell. 978-357-5260.
Youth Services Youth-driven programming, service hour opportunities for high schoolers, and referrals for young people and families. Reach it at 978-357-5281. It is staffed through Public Services, whose Director is Lillian Hartman.

Emergencies go to 911. The police and fire departments share the public safety building at 152 Park Street.

Town departments carry out state and local law. See how Massachusetts government connects to your town.

Massachusetts Government